Guest Reviews

Silver Dolphin Holidays - Amanzimtoti Self Catering Holiday Beach Apartments

Enjoyment to the max

Gerard Holl
From Port Elizabeth, South Africa. Visited in November, 2018

8.3/10

  • The view is absolutely amazing and you won't easily get a similar view at the price we paid.

Establishment response:

Dear Guest,
Thank you very much for the wonderful feedback and we glad you found the location great and ocean views from the apartment even better. Yes value for money is what is key and appreciated by our customers. We look forward to seeing you soon Regards, Management
Kind regards,  Management.

 

Memorable first time stay!

Fuzail Jeena
From Johannesburg, South Africa. Visited in July, 2018

10/10

I met the Reservations Manager by chance and ended up having one of my best holiday stays ever. The apartment was all he said it was, and more. The views were amazing, as was the decor and comfort. There were a few mishaps, but the manager immediately sorted it out in the best possible manner and with a lot of remorse and professionalism. I would definitely recommend Silver Dolphin Holidays for your next vacation.
Thanks Silver D.

Establishment response:

Dear Guest,
We thank you for your valuable feedback and appreciate a 10 score overall rating. We are delighted to know that our employee took responsibility and resolved unforeseen matters promptly. Customer service is what we passionate about indeed .We look forward to welcoming you again to stay with us again. Have a safe journey back and we look forward to welcome you soon.
Kind regards,
Management

 

10 out of 10

Stephanus Fouche
From Johannesburg, South Africa. Visited in May, 2018

10/10

Everything was fantastic!!!

Establishment response:

Dear Guest,
We thank you for your valuable feedback and appreciate a 10 score overall rating. Our teams take pride in ensuring a high level of service and more importantly customer satisfaction is consistent and delivered. We look forward to welcoming you again to stay with us again. Have a safe journey back to Johannesburg.
Kind regards,
Management

 

Nice location to the beach and free rock pool, very relaxed!

Nadia Cole
From London, United Kingdom. Visited in May, 2018

Nice location to the beach and free rock pool, very relaxed! Didn't realise we had to pay for wifi which is fine as I know it's expensive in Africa but could have had the rates up online when booking.

Establishment response:
Dear Guest, We thank you for your valuable feedback. Glad that you found the outdoor facilities enjoyable and the swimming pool and unit clean with a score of 10. I will pass this on to our cleaning manager for appraisal. Regarding the free wifi service it was complimentary for the package / rate you booked, and our records show that you were given free access and not billed. Usage reports show you have also utilised the service during your stay. We would like to welcome you again to stay with us again soon.
Kind regards,
Management.

5 star

Catherina Labuschagne
From Nelspruit, South Africa. Visited in April, 2018

We had a wonderful stay. Amazing view from the unit. The unit is spacious and equipped with everything you will need. Will recommend this unit to friends and family. Can't wait to book again.

Establishment response:
DEAR GUEST WE THANK YOU FOR YOUR VALUABLE FEEDBACK AND GLAD THAT YOU HAD A WONDERFUL STAY. WE ALSO GLAD THAT YOU ENJOYED THE STUNNING VIEWS AND FOUND THE FACILITIES UP TO STANDARD. THANK YOUR FOR ANY FUTURE RECOMMENDATIONS. WE LOOK FORWARD TO WELCOMING YOU SOON.
MANAGEMENT.

5 star

Clynton Govender
From Pietermaritzburg , South Africa. Visited in March, 2018

The place is tops, clean and the sea view is great, the facilities are fab , everything is a walk away, I'm booking again next month if accommodation is available. Silver dolphin holidays is our favorite Toti get away..

Establishment response:
DEAR GUEST WE THANK YOU FOR YOUR VALUABLE FEEDBACK AND GLAD THAT YOU HAD A WONDERFUL STAY. WE ALSO THRILLED THAT YOU FOUND THE UNIT CLEAN AS WE PRIDE OURSELVES ON CLEANLINESS IN EVERY ASPECT WHICH IS IMPORTANT TO ALL OUR GUESTS.  ALTHOUGH THE FACILITIES ARE GREAT WE ALWAYS LOOK AT BETTER WAYS IN IMPROVING IT EVEN BETTER TO GREATER STANDARDS. WE LOOK FORWARD TO WELCOMING YOU SOON.
MANAGEMENT.

Silver Dolphin Stay

George Mokoena
From Vereeniging , South Africa. Visited in February, 2018

Silver Dolphin Holidays is an excellent sea view accommodation. I visited with my wife and two daughters and we really had a wonderful time. As a nature loving person, I managed to take wonderful photos of the sun rising from the Indian Ocean, and enjoyed the fresh winds blowing from the sea. We would definitely choose Silver Dolphin Holidays again in future.

Establishment response:
Dear guest we thank you for your valuable feedback and glad that you had a wonderful stay. We glad you enjoyed the scenic beauty around the complex and enjoyed your passion in photography. We at Silver Dolphin Holidays pride ourselves in ensuring our guests have a memorable stay. We look forward to seeing you soon.
Management.

Best Holiday by far

Charne Smith
From Brakpan, South Africa. Visited in February, 2018

We had the pleasure to stay there for a week, it was by far the best holiday we've had. It such a nice apartment and all the staff were very friendly. We will definitely be back again.

Establishment response:
Dear Ms Smith, thank you for the wonderful feedback it was a pleasure to meet and accommodate you all. We are extremely pleased that you had a wonderful stay at Silver Dolphin Holidays, as we pride ourselves in appearance, cleanliness and staff interaction towards our guests. I have passed on gratitude and thanks to the staff management. We look forward to welcoming you soon. Have a great journey back.
Management.

Great Stay

Lauren

From Long Beach California ,United States. Visited in February 2018

Reaan made my first Airbnb experience great! No complaints 10/10 !!

Establishment response:
Dear Guest, I am glad that you had a wonderful stay at Silver dolphin holidays and is pleased with our services. We do strive in apartment appearance,value for money and wow customer service satisfaction. I will also pass on gratitude to the teams that make it possible  and a seperate appreciation to our employee Riaan in ensuring our guests are satisfied. We look forward to welcoming you again in the near future. Thank you once again for your patronage.
Management.

Lovely place

Pamela

From Gauteng , South Africa. Visited in July 2017

Had a fantastic stay. Beautiful and scenic .. Hostess Marna was just amazing!

Establishment response:
Dear Guest, Thank you once again for your patronage. We glad you had a wonderful stay and we will pass this on and appreciate our unit Manager Marna Strauss. Its with great pride that we write this as we are always satisfied when guests are satisfied and when our employees go that extra mile! We trust that you had a great time working at the Durban July show.
Management.

Great Stay in a nice beach area

Gerhard

From Gauteng , South Africa. Visited in June 2017

Nice and clean!

Establishment response:
Dear Mr Gerhard Thank you for the positive feedback. We take pride in ensuring our guests have a comfortable and pleasant stay. Cleanliness and presentation is key. Im also glad you found your stay to be good value for money and rated us a 10/10. We look forward to warmly welcoming you again soon to Silver Dolphin Holidays.
Management.

Stunning family time

Tanya De Gouveia

From Gauteng , South Africa. Visited in July 2017

Beautiful clean apartment on the beachfront with a magnificent view of the beach sea and promenade. Excellent host, secure parking, value for money! Will definitely return soon.

Establishment response:
Dear Ms Tanya, Thank you for choosing us. We are glad to hear that you have had a wonderful stay with us. Cleanliness , unit presentation and guest satisfaction is our priority. We pride ourselves in what we do and deliver. Thank you for the wonderful feedback and I have passed on your gratitude and our appreciation to my wonderful manager Ms Marna Strauss in her work ethic and services. We look forward to welcoming you again and again.
Management.

Our time was thoroughly enjoyed

Marle Cronje

From Capetown , South Africa. Visited in November 2017

The view of the beach from this unit is fantastic. The unit is spacious and equipped with everything you need. Thank you Marna with all your help with the booking and the key collection. We will gladly recommend this unit to friends and family.

The sliding door in the lounge needs attention as we were unable to open it, and had to make use of the sliding door in our bedroom to access the balcony.

Establishment response:
Dear Ms Marle, Thank you for the wonderful feedback and we are delighted that you have enjoyed your stay and our beautiful beach views. We also thank you for the recommendation and welcome guest feedback to improve our facilities or services if required. We appreciate your 100% satisfaction rating. We have inspected the sliding door and due to heavy forceful winds due to environment, found it jumped of the track. We have successfully repaired the sliding door a few hours after your checkout. We look forward to welcoming you soon. 
Management.

Stunning views and apartment

Ivan Leith

From Denmark. Visited in November 2017

God udsigt.

Der mangler et sofabord foran sofaen.

Establishment response:
Dear Mr Leith, We thank you for your stay with us and for rating our establishment 10/10. Yes the views from the apartment are breath taking. We have removed the lounge table after guest feedback. This creates a more free flowing space. The large granite dinner table is provided for guests to eat and drink on this. We look forward to welcoming you soon and value your feedback. Have a great trip back to Denmark.
Management.

Wow Amanzimtoti

Kgaugelo Mtobi

From Pretoria. Visited in August 2017

Perfect location and braai facilities plus the pool was lovely for the kids.

Establishment response:
Dear Ms Mtobi, Thank you very much for taking the time to write to us. We are thrilled that you enjoyed your stay and enjoyed Silver Dolphin Holidays. Better still that your children have had a great stay. We pride ourselves in the cleanliness and facilities provided to our esteemed guests and thank you for a 100% rating. We look forward to welcoming you soon again. Have a blessed new yea
Management.
(mm/dd/yyyy)
1 (Satisfactory) - 5 (Excellent)